Payment Information

Kestralivo · Information desk

Review the final checkout total before completing a purchase.

Updated October 27, 2026

Currency & checkout total

Product prices and shipping charges are shown in USD. Discounts, shipping and any store-collected tax are shown in the checkout summary. Free standard shipping applies at a discounted merchandise subtotal of $50 or more; below this threshold standard shipping is $5.99.

Available methods

Only the methods actually displayed at checkout are offered for your order. Availability may vary with the transaction or provider. We do not claim support for a card network or wallet that is not shown. Follow the payment provider’s prompts and do not share authentication codes with support.

Problems & duplicate attempts

If a payment fails or the result is unclear, check for an order confirmation and any pending authorization before trying repeatedly. Contact support with the order reference if available and a description of the issue. Your bank or provider can explain its own authorization and posting time.

Refunds & sensitive information

Approved refunds are sent to the original payment method under the Return & Refund Policy. Bank posting may take additional time. Support will never need your password or full card number to investigate an order.